FAQs
Are there any additional fees I should be aware of?
At Tureks Plumbing Services, there are no hidden fees to worry about. They offer FREE upfront quotes, ensuring transparency and helping you avoid unexpected costs. Leveraging this straightforward pricing approach, Tureks guarantees that you receive quality service without worrying about any additional expenses that are typical elsewhere in the industry.
For peace of mind and a guarantee of honest service, get in touch with Tureks today to take advantage of their clear and fair pricing.
Are there any hidden fees or charges I should be aware of?
Tureks Plumbing Services is committed to transparent business practices and providing exceptional customer service without hidden fees. They assure customers with free upfront quotes for all projects, eliminating the worry of unexpected charges. The company's pride in transparency and availability is evident, as they offer honest and ethical service, giving customers peace of mind. Any chargeable work like diagnostics or inspection will be discussed before completed.
One customer, Sari D., raved about her experience, highlighting the transparency and clarity of the cost outlined at the start without any pressure. In essence, Tureks ensures your experience is stress-free and straightforward when it comes to pricing. Contact Tureks Plumbing Services today for a trustworthy and open approach to your plumbing needs.
Are there credit requirements for financing your services?
Tureks Plumbing Services offers financing options to help you get essential plumbing services without worrying about your current budget. We make it easy to reach out and discuss convenient pay plans tailored to your needs. However, specific credit requirements for these financing options aren't detailed in the available information. We recommend contacting us directly to explore the best financing solutions for your needs.
Are there financing options for emergency HVAC, plumbing, or electrical repairs?
Yes, Tureks Plumbing Services offers financing options to ensure you don't have to go without essential plumbing and sewer repairs. We have financing services available to help you get the work you need, regardless of your current budget. By reaching out to us, you can learn more about the convenient payment plans we can arrange for your situation.
Feel free to contact us to discuss the best plan for your needs and avoid any interruptions in crucial home services.
Are your technicians licensed and insured?
Yes, at Tureks Plumbing Services, all our technicians are both state-licensed and fully insured. This ensures that you receive high-quality, reliable service with the peace of mind that your home is in safe hands. We pride ourselves on our commitment to honest and ethical service, which is why we have a strong reputation for quality and standing behind our work. Contact us today to experience “Terrific People, Terrific Service!” that our satisfied customers rave about.
Can I change my service appointment after booking?
Yes, you can change your service appointment after booking with Tureks Plumbing Services. Our team is committed to providing flexible and convenient scheduling options for our customers. Angela F. noted her gratitude when Tureks was able to squeeze her in four days early, exemplifying our dedication to accommodating your needs. If you need to adjust your appointment, please contact our customer service to arrange a new time that suits your schedule.
Can I combine loyalty rewards with other promotions or discounts?
There are promotions and discounts offered at Tureks Plumbing Services. Customers will be limited to one discount. If you are have further questions it is best to directly contact Tureks Plumbing Services for precise details on thier promotional offers. Their customer service team would be happy to assist you further.
Can I get a price match if I find a lower quote elsewhere?
Currently, Tureks Plumbing Services' does not price match however they would be interested in reviewing other quotes to help understand the difference and have the opportunity to review their quote to ensure they are providing the best price and service.
Tureks Plumbing Services is reputed for providing reasonable quotes and excellent value, as noted by customers like Tim N., who mentioned paying less than the original quote due to efficient service. It's advisable to directly contact Tureks Plumbing Services to inquire about any existing price match policies or discuss your specific situation. You can reach them at their main phone number or visit their website for personalized assistance.
Feel free to get in touch with them for more detailed and customized information.
Can I get an estimated arrival time for my service appointment?
Certainly! At Tureks Plumbing Services, we pride ourselves on punctuality and efficiency. Typically, when you schedule a service appointment, our team will provide you with a time window for the technician's arrival. For instance, some appointments are scheduled between specific time frames like 1 PM and 3 PM, and we will call or text when the technician is on their way.
As an example of our commitment to timeliness, Drew H. mentioned receiving a call 20 minutes before the technician arrived, precisely within the stipulated timeframe. Feel free to contact us directly for the most accurate estimate of your specific appointment time. If you need immediate assistance or more details, don't hesitate to reach out to us at 920-731-0462.
Can I pay off my financing early?
There is no penalty for paying off financed projects with Turek's Plumbing. If you have further questions regarding financing I recommend contacting Tureks directly at 920-731-0462 or visiting their official website to inquire about early payment options.
Can I provide feedback or reviews on your services?
Absolutely! Tureks Plumbing Services highly values customer feedback and reviews. We encourage you to share your experiences to help us continually improve and serve you better. Many customers have expressed their satisfaction, such as Chris B. who appreciated our prompt and professional service, ensuring they'll contact us for future plumbing needs.
To provide your review, you can contact their customer service team (920-731-0462). Whether it's through platforms like Google, your feedback is invaluable and deeply appreciated. If you have any questions or need assistance, feel free to reach out!
Can I request a specific technician for my service?
At Tureks Plumbing Services, you are certainly welcome to request a specific technician for your service call. Our team understands the value of trust and preference when it comes to home service professionals. We are proud to have a highly qualified team of technicians, including Nate T., Josh, and Brendan, who are frequently praised by customers for their professionalism and expertise. As mentioned by Rene N., "Josh knew what he was doing...with a lot of professionalism". Please let us know your preference when scheduling, and we will do our best to accommodate your request. Contact us to arrange your service today!
Do loyalty program benefits apply to all types of services?
Currently, there is not a loyalty program at Tureks Plumbing Services. To get detailed and accurate information regarding discounts and promotions, I recommend contacting Tureks Plumbing Services directly. They can provide the most up-to-date information regarding benefits and their applicability across various services.
Do you offer a loyalty program for repeat customers?
Currently, there is not a loyalty program at Tureks Plumbing Services. To get detailed and accurate information regarding discounts and promotions, I recommend contacting Tureks Plumbing Services directly. They can provide the most up-to-date information regarding benefits and their applicability across various services.. However, based on customer reviews and experiences, it's clear that Tureks Plumbing Services values long-term customer relationships and repeat business. For instance, Nathan K. mentioned, "Their service is personable and professional and will be getting our repeat business". Additionally, Theresa V. is also a repeat customer who expressed satisfaction with their professionalism.
Do you offer any customer loyalty programs or incentives?
Tureks Plumbing Services indeed offers a range of incentives and promotions designed to demonstrate our commitment to customer satisfaction. While specific customer loyalty programs are not mentioned, customers frequently express their loyalty by using Tureks for various needs over the years. For example, Kristen S. mentions how they use Tureks for all plumbing needs due to their courteous and professional service. Additionally, Tureks provides valuable promotions such as military discounts, as highlighted by Elizabeth K., who appreciated the discount for her new sump pump installation.
To learn more about how you can benefit from our services, please reach out, and our team will be happy to assist!
Do you offer any discounts or packages?
Tureks Plumbing Services offers a range of discount packages and financing options to meet your needs. While there isn't a specific discount mentioned, you can take advantage of our free upfront quotes for all our work. We also provide flexible financing plans to ensure you can get essential plumbing services regardless of your budget.
Reach out to us today to discuss how we can tailor a payment plan that fits your situation, ensuring that you don’t have to delay necessary plumbing services.
Do you offer emergency services?
Yes, Tureks Plumbing Services proudly offers 24/7 emergency plumbing services for residents in Appleton, WI, and the Fox Valley area. We understand that plumbing issues often occur outside regular office hours, which is why our expert plumbers are always on call to address burst pipes, leaks, and other urgent plumbing concerns. Our fully stocked trucks act as "plumbing warehouses on wheels," enabling us to resolve problems in a single visit.
Erik J. highlighted our prompt service, mentioning, "The on-call plumber was able to get to the house in 45 min and made short work of the problem". Contact us anytime to experience our "Terrific People, Terrific Service!"
Do you offer financing options for HVAC, plumbing, and electrical services?
Yes, Tureks Plumbing Services offers several financing options for plumbing and sewer services. We understand the importance of essential home services, which is why we are committed to working with you to develop a convenient payment plan that fits your budget.
To learn more about the available financing options and to tailor a plan that suits your needs, feel free to reach out to us directly. Don't let budget constraints keep you from maintaining or upgrading your crucial home systems—contact us to explore your financing options today!
Do you offer free estimates or consultations?
Yes, Tureks Plumbing Services offers free estimates along with upfront pricing for all the work they undertake. This commitment ensures transparency and helps you make informed decisions without worrying about unexpected fees.
Do you offer no-interest or deferred payment plans for these services?
Tureks Plumbing Services offers several financing options to ensure you don't need to postpone essential plumbing work due to budget constraints. There may be an option depending on credit approval to defer interest, it's encouraged to contact them directly to learn more about the flexible payment plans available to suit your particular needs. This proactive approach guarantees you receive the necessary services without financial delays, enabling you to maintain the safety and comfort of your home. Reach out today to explore these options!
Do you offer special events or bonuses for loyalty program members?
There have been times that Tureks Plumbing Services' offers loyalty members an opportunity to come to an event or win prizes. For the most accurate and up-to-date details, I recommend contacting Tureks Plumbing Services directly through their website or customer service line for more information regarding any loyalty program offers.
Do you provide a warranty on the materials you use?
Yes, Tureks Plumbing Services does offer a warranty on the materials used. We proudly back all our work with a minimum 2-year parts & labor warranty, ensuring you have peace of mind and complete satisfaction with any repair or installation we perform. Our commitment to quality means you can rely on us for trustworthy and durable plumbing solutions. If there are longer manufacturer warranties such as water heaters, sump pumps, and disposals Turek's will honor the additional parts warranty.
One of our satisfied customers, Elizabeth K., praised our "great workmanship" and "awesome warranty," further reinforcing the reliability and excellence of our services. Feel free to contact us to learn more about our services and how we can meet your plumbing needs.
Do you provide a written estimate before starting work?
Yes, Tureks Plumbing Services provides a written estimate before starting any work. We offer free, upfront quotes for all the services we provide, ensuring transparency and peace of mind for our customers. This commitment to transparency is echoed by our customers, with Kathy R. praising our professionalism and the provision of an estimate before repair work. For detailed future engagements or inquiries, feel free to reach out to our team for further assistance.
Do you provide after-hours service?
Yes, Tureks Plumbing Services offers 24/7 after-hours service to handle your plumbing emergencies in Appleton, WI, and the surrounding Fox Valley area. Our commitment to providing prompt assistance is illustrated by Erik J.'s experience, who recounted how Tureks swiftly addressed a late-night plumbing issue, providing reassurance and quick resolution.
We're here to ensure you never feel stranded by unexpected plumbing mishaps, no matter the time. Contact us anytime for reliable and exceptional service.
Do you provide any incentives or discounts for new customers?
Tureks Plumbing Services offers discounts and coupons periodically throughout the year as well as Senior and Military discounts. One such offer is a reduction in costs, which many customers have found beneficial. Kelly M., for instance, expressed great satisfaction, stating that the company was able to take care of her issues quicker than expected and reduce her costs. Additionally, first-time customer Laurie P. mentioned being impressed with both the pricing and prompt service she received. To further enhance your experience, Tureks Plumbing also provides free upfront quotes for all their services, ensuring transparency and trust right from the start.
How can I contact customer support if I have an issue?
To contact Tureks Plumbing Services customer support, simply call or text 920-731-0462 for immediate assistance. You can also email info@tureksplumbing.com. Many satisfied customers, such as Drew H., have praised the knowledgeable and reassuring service they received when seeking help. Don’t hesitate to reach out for prompt and professional service.
How can I get in touch with your office?
To get in touch with Tureks Plumbing Services, you can call or text their office directly at 920-731-0462. You can also email info@tureksplumbing.com or fill out a contact us form from our website www.tureksplumbing.com. Our knowledgeable staff, like Megan, is known for efficient and customer-friendly communication, ensuring a pleasant experience. Don't hesitate to reach out for any plumbing service needs and experience our "Terrific People, Terrific Service!" Call us now and let us solve your plumbing inquiries with the utmost professionalism.
How can I schedule a service appointment?
To schedule a service appointment with Tureks Plumbing Services, you can simply call or text us at 920-731-0462 for immediate assistance. Youc an also email info@tureksplumbing.com or fill out a contact us from on our website www.tureksplumbing.com. Our team is renowned for prompt response and excellent service, ensuring you're set up with an appointment swiftly. As Betsy D. mentioned, "Meghan was very helpful and got me set up with an appointment in less than 24 hours". Call today for our exceptional service and enjoy peace of mind knowing your plumbing needs are in expert hands!
How can I track the progress of my service request or project?
You can easily track the progress of your service request or project with Tureks Plumbing Services by maintaining open lines of communication with their team. Customers often highlight the comprehensive communication they receive, ensuring they remain informed throughout the service process. For instance, Mary Z. praised Tureks for keeping her updated throughout the technician's visit, which resulted in a smooth and surprise-free service experience. To get started, you can contact Tureks directly at 920-731-0462 to inquire about your service status.
How do I apply for financing for an HVAC, plumbing, or electrical project?
Tureks Plumbing Services can be applied for with the onsite technician, sales person or by calling our office. You should contact them directly to discuss the available options. They offer a variety of financing services that make it easier to proceed with essential home services regardless of your current budget. Tureks can help you understand the different plans and create a convenient payment arrangement tailored to your needs.
Reach out today and take advantage of their expertise in making quality services affordable!
How do I make payments on my financing plan?
Financing payments can be made online or mailed in. You will receive the information via email once the project is complete. We encourage you to reach out directly to discuss the financing options available and arrange a convenient payment plan tailored to your needs. Our friendly team is committed to ensuring you receive the services you need without financial stress.
How do I sign up for your loyalty program?
Currently, there is not a loyalty plan for Tureks Plumbing Services'. If you need immediate plumbing services or more information, give Tureks a call at 920-731-0462.
How do you accommodate special service requests?
Tureks Plumbing Services is adept at accommodating special service requests, ensuring a seamless and pleasant experience for every customer. Our technicians, who are licensed and insured, are trained to handle a wide range of unique plumbing challenges professionally and efficiently. Drew H. recounted how our service was prompt, equipped with a fully stocked truck, and provided a satisfactory resolution to an emergency situation.
Our customized approach often involves initial consultation to understand specific needs, as exemplified by Serena H.'s experience where our team took the time to explain their approach and offered fitting solutions.
We invite you to experience our "Terrific People, Terrific Service!" approach by contacting us for your special plumbing needs.
How do you balance cost and quality in your services?
At Tureks Plumbing Services, we expertly balance cost with quality by leveraging advanced technologies and maintaining a team of licensed and insured technicians. We offer upfront pricing and work to ensure most jobs are completed on the first visit, which minimizes costs for our clients. Additionally, we stand behind our work with a 2-year labor warranty, which adds value to our service at no extra cost to you. Our commitment to honest, ethical service means you'll always get the high-quality results you expect without any hidden fees. Experience our “Terrific People, Terrific Service” by reaching out to us today!
How do you ensure that customers get the best value for their money?
Tureks Plumbing Services ensures customers get the best value by providing transparent pricing, quality work backed by a 2-year warranty, and utilizing fully stocked "rolling warehouse" vehicles that allow for efficient, timely service. Our state-licensed technicians continue to receive education and training, ensuring they bring both expertise and up-to-date solutions to each job. We prioritize honest and ethical service, offering free estimates and upfront pricing. This commitment to quality, honesty, and customer satisfaction ensures you receive exceptional value for every service.
How do you ensure that your technicians adhere to professional standards?
At Tureks Plumbing Services, we ensure our technicians uphold professional standards by having them state-licensed and insured, with ongoing educational initiatives to keep them at the forefront of industry practices. Our technicians attend state-certified continuing education classes annually, alongside our own weekly training sessions. We pride ourselves on "Terrific People, Terrific Service," ensuring all our work is backed by a 2-year labor warranty, emphasizing our commitment to quality and customer satisfaction. Customer Kelly M. praised our responsiveness and professionalism, enhancing her trust and decision to choose us for future plumbing needs. For unparalleled service, feel free to contact us today!
How do you ensure the quality of your work?
At Tureks Plumbing Services, we ensure quality through a combination of highly skilled, state-licensed, and insured technicians, who are continually updated through weekly training sessions. We also utilize cutting-edge technology and maintain a fleet of "rolling warehouses," fully stocked trucks, ensuring that most jobs are completed on the first visit. To reinforce our commitment to quality, all our work comes with a 2-year labor warranty, guaranteeing peace of mind with every service.
Our happy customers echo our dedication to excellence; as Colleen B. noted, our team is "dedicated to the quality of the workmanship" and ensures every aspect is spotless before leaving. For unbeatable quality and assurance on plumbing services, contact Tureks Plumbing for "Terrific People, Terrific Service!"
How do you ensure the safety and cleanliness of the worksite?
At Tureks Plumbing Services, we prioritize safety and cleanliness on every worksite. Our team ensures protective measures are in place by laying carpets and plastic coverings to prevent any mess, as Dan S. remarked about our practice of cleaning even the door handles. We also wear shoe covers consistently to maintain hygiene, as highlighted by Helen H..
Upon leaving, our technicians ensure the site is spotless, often even cleaner than before, as noted by multiple satisfied customers. This meticulous attention to cleanliness and safety builds trust, prompting first-time customers to become lifelong clients. For thorough service that respects your space, contact Tureks today!
How do you handle customer complaints?
At Tureks Plumbing Services, handling customer complaints is a top priority, and we do so with professionalism and efficiency. Our approach emphasizes quick responses and resolutions, often exceeding customer expectations. For instance, Erik J. highlighted that he received a prompt callback and service visit within 45 minutes, ensuring a swift resolution to his issue.
Moreover, our team is trained to communicate clearly and effectively with customers. Neng H. appreciated the way Jeff handled his situation, detailing options and solving the problem swiftly. Such dedication to customer service is a testament to our commitment to addressing complaints while enhancing customer satisfaction.
If you're ever in need or have any concerns, we encourage you to reach out and experience our industry-leading service firsthand.
How do you handle emergency customer service requests?
At Tureks Plumbing Services, we handle emergency customer service requests with unmatched professionalism and speed, providing 24/7 emergency plumbing services throughout Appleton, WI, and the Fox Valley. Our expert technicians arrive swiftly, equipped with fully stocked trucks—our "warehouse on wheels"—ensuring that most problems are solved in a single visit.
Our customers are consistently impressed with our rapid response. For example, Drew H. recounted a situation where his water heater began leaking at 4:30 a.m. He reached out to our service and was back to normal by midday, praising the knowledgeable and calming responses from our team.
When emergency plumbing strikes, don't hesitate to experience our "Terrific People, Terrific Service!" Call us today for unmatched peace of mind.
How do you handle scheduling and appointments?
Tureks Plumbing Services ensures a streamlined scheduling and appointment process with a focus on customer convenience. Our team is available around the clock, providing 24-hour transparent service to meet your needs promptly. We use a highly efficient system that allows us to often schedule appointments within just a day or two, as experienced by customers like Sari D., who praised our ability to schedule quickly and communicate effectively. Our commitment to punctuality is evidenced by numerous reviews highlighting our technicians arriving on time and prepared, reassuring customers with their professionalism. To schedule an appointment with us, simply contact our service team, and rest assured that we’ll deliver the outstanding service Tureks is known for.
How do you manage emergency service requests?
At Tureks Plumbing Services, we handle emergency service requests with a rapid and efficient response system that operates 24/7. Our licensed and insured technicians are always on call, arriving in fully stocked trucks, which act as "plumbing warehouses on wheels." This ensures we can often resolve plumbing issues in a single visit.
We understand that emergencies such as burst pipes or overflowing toilets can be alarming. Our team is committed to delivering “Peace of Mind Service,” ensuring swift diagnosis and repair, backed by our 100% satisfaction guarantee.
One happy customer, Drew H., recounted calling Tureks in the early hours due to a leaking water heater. Our prompt service—arriving fully prepared to solve the issue—left them highly satisfied, marking us as their go-to for future plumbing needs.
For immediate assistance from our expert team, contact Tureks Plumbing Services today and experience our renowned “Terrific People, Terrific Service”.
How do you stay up-to-date with industry standards and technology?
Tureks Plumbing Services ensures it remains at the forefront of industry standards and technology through continuous learning and training. Our team of state-licensed and insured technicians engage in state-certified continuing education classes annually. Additionally, we conduct our own weekly training sessions to ensure our staff is always updated on the latest technological advancements and changes in code.
Moreover, we stay informed with the best practices in the plumbing industry by utilizing cutting-edge technologies like trenchless technology for efficient and minimally invasive plumbing services.
Reach out today to experience how our commitment to ongoing education and innovation reflects in the quality service we provide!
How do your services compare to competitors in terms of value?
Tureks Plumbing Services stands out in terms of value by consistently offering high-quality service at reasonable rates. Customers frequently praise the company for its professionalism, punctuality, and exceptional customer service. In fact, the brand has a strong promoter count, with 462 reviewers rating the overall customer experience highly in the past year.
Customer satisfaction stories reinforce this positive image. For instance, Tom B. highlighted the quick response and reasonable pricing of Tureks, calling them "one of the best contractors" he has worked with. Similarly, Sari D. mentioned that Tureks' expert assessment saved her over $10,000 and described the service as an easy and pleasant experience.
These testimonials and statistics illustrate Tureks' commitment to providing exceptional value and support to its customers. For a plumbing service that combines expertise, affordability, and reliability, consider reaching out to Tureks now.
How does your company engage with the local community?
Tureks Plumbing Services is deeply committed to engaging with the local community. The company operates on core values of transparency, honesty, and ethical service, which naturally extends to its community involvement through their Gift Back program. This program has provided remodel and plumbing service at no cost to people in the community. Building relationships with clients who often become friends is a testament to this commitment.
The family-owned business prides itself on a warm hometown feeling and community-centric values. Through these efforts, Tureks Plumbing Services not only provides essential plumbing services but also fosters strong community connections, ensuring both customers and community members alike feel valued and cared for.
Get in touch to experience how Tureks Plumbing Services combines service excellence with community dedication!
How does your loyalty program work?
At this time Turek's does not have a loyalty program however, with over 291 reviewers rating our brand loyalty highly, it's evident that our efforts are well appreciated. As part of our initiatives, customers can expect consistent professionalism, timely service, and top-notch workmanship, which are frequently praised by clients like Kristen S. and Brian W..
We take pride in creating lasting relationships with our clients, ensuring that each interaction is backed by our commitment to quality and customer satisfaction. Whether you require routine maintenance or emergency repairs, you can trust our dependable service. Join our satisfied clients today and experience the Tureks difference firsthand by contacting us for your next plumbing need!
How long does it take to get approved for financing?
You can get approved within minutes of applying for financing. There are extenuating circumstances depending on the individual(s) credit. It is designed to be convenient and straightforward, ensuring that you get the essential plumbing services without delay. We recommend reaching out to discuss the specific financing options and timelines tailored to your needs.
For a smoother process, consulting with our team at Tureks can help you find the most suitable plan quickly and efficiently. Our commitment is to facilitate the process, so you don't have to postpone necessary plumbing work.
How much do your services cost?
Tureks Plumbing Services offers upfront pricing for all of their services, meaning you'll receive a free quote before any work begins. Whether it's plumbing repair, installation, or remodeling, Tureks takes pride in transparent pricing practices to ensure there are no surprises. Moreover, customer satisfaction is a top priority, backed by a 2-year labor warranty on all services.
To experience our exceptional and transparent service, don't hesitate to contact us today for your free estimate.
How quickly do you respond to customer inquiries or complaints?
At Tureks Plumbing Services, we pride ourselves on prompt responses to customer inquiries and complaints. Our track record reveals that we're often able to respond same day, as highlighted by multiple customer testimonials. For instance, Jeff G. raved about our rapid arrival and repair time of less than 30 minutes. Similarly, Tim N. was impressed by our ability to diagnose and fix his plumbing issue the same day without interrupting his business. Our commitment to excellent service is reflected in our ability to address urgent matters swiftly and efficiently. If you have any plumbing needs, don’t hesitate to reach out to us for reliable and quick service.
What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
Tureks Plumbing Services is dedicated to ensuring a comfortable and accommodating service experience for all our customers, including seniors and individuals with mobility restrictions. Our service includes complete bathroom remodeling designed to enhance accessibility, offering features such as walk-in showers and conveniently positioned fixtures to cater to varied needs. We pride ourselves on providing top-notch service, with expert technicians like Randy and Kyle going above and beyond to meet client expectations. Whether it’s updating a fixture to enhance accessibility or ensuring clear communication, our team is here to help. Contact us to discuss your specific requirements and experience our "Terrific People, Terrific Service" approach.
What are the terms and interest rates for your financing plans?
At Tureks Plumbing Services, we are committed to making essential plumbing services accessible to everyone, so we offer several flexible financing options. Specific terms and interest rates can vary, we encourage you to reach out to us directly. Our team is ready to work with you to find a convenient payment plan tailored to your budget.
What areas do you serve?
Tureks Plumbing Services proudly serves a wide range of areas to cater to your plumbing needs. We operate in Appleton, Black Creek, Combined Locks, Dale, De Pere, Grand Chute, Fox Crossing, Greenleaf, Greenville, Harrison, Hilbert, Hortonville, Kaukauna, Kimberly, Larson, Little Chute, Menasha, Neenah, New London, Oshkosh, Seymour, Sherwood, and Wrightstown. If you're within these regions or nearby, don't hesitate to reach out for top-tier plumbing services. Our remodel and sewer lining does go beyond our general service area, don't hesitate to call to see if we can come help you. Get in touch today and experience the exemplary service that makes us the preferred choice for many.
What awards has your company received?
In 2009 Turek's Plumbing was recognized by the Fox Cities Chamber of Congress as the Small Business of the Year. Additionally, Tureks Plumbing Services has won and been a finalist many times in the Best of the Valley Contest ran by the Post Crescent. Turek's is known for their commitment to providing terrific service and having a strong presence in the community. If you need more detailed information about awards or accolades, please feel free to reach out directly to our team.
What benefits do I get from your loyalty program?
Joining Tureks Plumbing Services' growing loyal customer group offers significant advantages. As a loyal customer, you can enjoy priority scheduling and exclusive discounts, such as the military discount highlighted by numerous satisfied clients. Our trusted customer service and high-quality work have been rated highly by 462 reviewers over the past year. Moreover, your loyalty fosters a trusted relationship with our skilled technicians, ensuring peace of mind for any future plumbing needs. Elizabeth K. shared, "I LOVE Tureks Plumbing Services!!!", showcasing our commitment to exceptional service. Join now to secure these benefits and ensure your plumbing needs are always expertly handled.
What documentation is required to apply for financing?
To apply for financing with Tureks Plumbing Services, we will need your income, employer, driver's license, social security information and additionally other contact/jobsite information. They offer flexible financing options to accommodate various budgets, ensuring you can access essential plumbing services without financial strain.
For more personalized information on available financing plans and the exact documentation needed, reaching out to Tureks Plumbing Services is recommended. Contact them today to explore flexible financing solutions tailored for you and benefit from their expert plumbing services!
What happens if I am not satisfied with the service provided?
If you are not satisfied with the service provided by Tureks Plumbing Services, rest assured they have a robust satisfaction guarantee policy. Tureks backs all their work with a 100% satisfaction guarantee, ensuring that if you're not completely happy, they will take the necessary steps to address your concerns. Moreover, many satisfied customers have praised their professional and accommodating approach. For instance, Katie S. mentioned the excellent service and personal attention they received, saying it was enough reason to keep choosing Tureks for their plumbing needs. If you have specific issues, simply contact them, and they will be eager to work with you until you're satisfied.
What happens if a technician is running late?
When a Tureks Plumbing technician is running late, they are committed to excellent communication to maintain customer satisfaction. For instance, customers have highlighted how promptly Tureks responds in similar situations with effective communication and scheduling adjustments. Jeff, a Tureks technician, was mentioned in a customer review for calling 15 minutes after an initial contact and fitting a service in sooner than expected. Another satisfied customer noted that they received a quick return call, and a technician arrived efficiently to resolve their plumbing issue. In cases where delays occur, rest assured Tureks will manage the situation professionally via phone, text or email. Contact them today to experience top-notch service firsthand!
What is your policy on rescheduling or canceling appointments?
Tureks Plumbing Services is committed to flexibility and customer satisfaction when it comes to scheduling at no cost to you. We understand that life can change unexpectedly, which is why we offer easy rescheduling options. For any urgent changes, our team will work with you to accommodate a suitable time without cancellations whenever possible. Our customer, Bill P., shared his positive experience, expressing appreciation for the flexibility when he needed to reschedule due to an unexpected work commitment.
For further assistance or to make changes to your appointment, don't hesitate to contact us directly. We're here to deliver "Terrific People, Terrific Service!"
What is your policy on subcontractors?
Although it is not ideal, Turek's Plumbing can work side by side with subcontractors of your choice. Please keep in mind we will require payment at time of service and do not work under other contractors. At Turek's Plumbing we can complete any project from start to finish with the staff we have on hand. We remodel from floor to ceiling bathrooms and kitchens. It is our specialty to be able to handle all details including electrical, carpentry, plumbing and more. If you have a project that seems to include multiple forms of trade please contact our office so we can discuss how we can help you.
Tureks Plumbing Services is known for its commitment to quality and ethical service, typically entrusting tasks to their well-trained and insured in-house technicians. This approach ensures consistency in service quality and adherence to their high standards. For specific details about any use of subcontractors, I recommend contacting Tureks Plumbing Services directly. Their clear communication and transparency in business practices are consistently praised by clients.
What is your process for handling large or complex projects?
At Tureks Plumbing Services, we excel in handling large or complex projects with distinctive expertise and efficiency. Our approach includes the use of advanced trenchless technology, allowing us to execute repairs and installations with minimal disruption to your property. This innovative method significantly reduces the time typically required for such projects.
Our team is composed of state-licensed and insured technicians known for their problem-solving skills and commitment to providing "Peace of Mind Service". For example, one happy customer, Sari D., praised our technician Josh B. for his skillful execution and professionalism, saving them over $10,000 by avoiding unnecessary excavation.
Contact us today to experience how we can handle your complex plumbing needs with precision and care.
What is your process for resolving disputes or service issues?
Tureks Plumbing Services is committed to resolving disputes and service issues swiftly and professionally. We pride ourselves on exceptional customer service, characterized by timely communication and quick resolution of plumbing concerns. Our team is trained to address any issues promptly, ensuring minimal disruption to our customers' lives.
Customer feedback reflects our dedication to resolving issues effectively. For instance, Erik J. shared that when faced with a plumbing emergency, our response was quick, arriving within 45 minutes and resolving the issue efficiently. This kind of responsive and comprehensive resolution is typical of our service protocol.
For any disputes or concerns, we encourage you to contact us directly so we can provide the tailored service Tureks Plumbing is known for. Please reach out, and experience our "Terrific People, Terrific Service" firsthand!
What is your service guarantee?
At Tureks Plumbing Services, we pride ourselves on delivering “Terrific People, Terrific Service!” As part of our commitment to customer satisfaction, we offer a 2-year labor warranty on all repairs and installations. This warranty ensures that you receive peace of mind with every service, knowing that our work is backed with confidence. Our licensed and insured technicians are dedicated to providing 5-star service with every job.
Contact us today for reliable and guaranteed service excellence!
What kind of training do your employees receive?
At Tureks Plumbing Services, our employees undergo extensive training to ensure they provide top-notch service. Our technicians are state-licensed and insured, continually engaging in state-certified continuing education to stay updated on the latest techniques and codes. We conduct weekly training sessions to reinforce this knowledge and keep our staff at the forefront of industry changes. As Drew H. pointed out, our team is knowledgeable and adept at handling a wide range of plumbing challenges, ensuring customer satisfaction from start to finish. Contact us today to experience service from highly trained professionals!
What kind of warranty or guarantee do you provide on your services?
Tureks Plumbing Services offers a 2-year parts & labor warranty on all repairs and installations, ensuring peace of mind for their customers. We will uphold any additional warranty that is given by the manufacturer. This warranty highlights the company's commitment to quality and customer satisfaction. One of our customers, John D., mentioned, “Tureks Plumbing provides exceptional service, truly standing behind their work.” With licensed and insured technicians, Tureks ensures that every job is completed to the highest standards. Contact us today to experience “Terrific People, Terrific Service!”.
What licenses and certifications does your company hold?
Tureks Plumbing Services proudly holds state licenses and ensures that all of its technicians are both licensed and insured. The company also holds a contractor dwelling license, lead safety certification, and is fully insured. This commitment to compliance and professionalism assures our clients of high-quality services backed by expertise. Furthermore, our technicians engage in continuous learning through state-certified continuing education and weekly training sessions, keeping them abreast of the latest technological advancements and code updates. This dedication to training and certification ensures that we consistently deliver top-tier service, providing peace of mind to our customers. For prompt, professional service, reach out to Tureks Plumbing Services today!
What makes your company a trusted provider in the industry?
Tureks Plumbing Services is a trusted provider due to our 35+ years of experience offering reliable plumbing solutions. We boast state-licensed and insured technicians, ensuring top-tier service with a 2-year labor warranty backing every task. Our commitment to honesty and ethical service has built enduring relationships, transforming clients into friends.
Furthermore, customer testimonials frequently highlight our transparency and excellence in service. As noted, “Terrific People, Terrific Service” isn’t just a slogan but a testament to our promise of delivering quality. For a seamless plumbing experience, contact Tureks Plumbing Services today!
What makes your services worth the price?
Tureks Plumbing Services offers unparalleled value for the price due to our commitment to quality and customer satisfaction. With over 35 years of experience rolling out the red carpet, our team of licensed and insured technicians stays updated with the latest plumbing technology, ensuring efficient and reliable services. Our pricing is transparent, providing upfront estimates, and our work is backed by a 2-year labor warranty.
Customer reviews highlight our timely response and quality of work. Tom B. praised us as "one of the best contractors," noting our reasonable pricing and exceptional service. Similarly, Janice B. appreciated our "reasonable rates" and "quality of the product and services," affirming her satisfaction with our work.
Choose Tureks Plumbing Services for transparent, reliable, and high-quality plumbing solutions. Contact us now for "Terrific People, Terrific Service!".
What measures do you take to ensure punctuality?
At Tureks Plumbing Services, punctuality is a top priority. We utilize a well-coordinated scheduling system to ensure our technicians arrive on time. Our commitment to reliability is reflected in the glowing feedback from our customers. For instance, Riley B. mentioned that Tureks "got there on the same day, and even early," ensuring quick service before a vacation. With our fully stocked "rolling warehouse" trucks, we complete most jobs in a single visit, streamlining our processes and guaranteeing timely service. Choosing Tureks means choosing dependable, prompt service for your plumbing needs!
What payment methods do you accept?
Tureks Plumbing Services accepts cash, check, and all major credit cards. We offers a variety of financing options to ensure that essential plumbing services are accessible regardless of your budget. To learn more about specific payment methods, contacting them directly would be beneficial.
Feel free to reach out to their team to discover the flexible finance plans available and discuss options that best fit your needs.
What services do you offer?
Tureks Plumbing Services offers a comprehensive range of services to ensure your plumbing needs are expertly covered. Our offerings include:
1. **Bathroom and Kitchen Remodeling**: We manage everything from design to finish, including creating custom cabinetry.
2. **Residential Plumbing Services**: This encompasses sump pumps, water heaters, gas piping, and complete house repiping.
3. **Water Heater Services**: We install, repair, and maintain both standard storage and high-efficiency tankless water heaters.
4. **Drain and Sewer Solutions**: From unclogging drains to sewer line services using trenchless no dig pipe in pipe technology.
5. **Water Treatment Systems**: Ensuring high-quality water by installing and maintaining water softeners and filtration systems.
6. **Water Lateral Repair and Replacement:** We can excavate to repair a portion or all of the water service to your home.
Experience our "Terrific People, Terrific Service" by contacting us today!
What steps do you take to ensure customer satisfaction?
At Tureks Plumbing Services, customer satisfaction is paramount, and we ensure it through several strategic steps. We prioritize honest and ethical service by acting transparently and making ourselves easily accessible to our clients. Our licensed and insured technicians are state-certified and engage in continuous education to remain adept with current standards and innovations.
Moreover, our proprietary "Terrific People, Terrific Service" philosophy ensures that every customer interaction is personal and tailored. This approach is validated by Drew H., who stated, "A+++++ Highly recommend! Will rely on Tureks for future plumbing needs," reflecting the trust and confidence placed in us.
To continually deliver superior service, we maintain our equipment in top condition and use fully-stocked “rolling warehouse” trucks, ensuring efficiency and readiness for most repairs on the first visit. Choose Tureks Plumbing for an unparalleled customer experience, where your peace of mind is our priority.